How often will I receive a bill?

Each address is billed in a set of routes.Meaning your meter is read and your bill is generated at the same time as your neighbors. Each route has it's own due date. Please contact us at 618-457-3265 for information on your due dates. Bills are due 3 weeks from the date they are issued.

Show All Answers

1. How do I get water services turned on at my new residence?
2. How often will I receive a bill?
3. How do I pay my bill?
4. What happens if I forget to pay my bill?
5. How much is the deposit for water services?
6. I know my move in / move out date. How soon should I contact you to set up service?
7. When will I get my deposit back?
8. How long does it take to receive my refund check once I close my account?
9. What happens if my water gets disconnected?
10. Why has my bill increased?