SeeClickFix is a web tool that allows citizens to report non-emergency neighborhood issues which are communicated to local government. Please be advised that this application is not to be used for emergencies. For urgent matters that require immediate attention, call 911. For water main breaks and sewer stoppages, call the Water and Sewer Hotline at 618-529-1731.
You can use this app to report issues such as:
You can upload a photo with each service request as a visual reference to help communicate the issue. The requests are then routed to City staff who will help answer your questions and provide solutions.
The following widget allows you to make service requests as well as discover existing issues that have been reported from your computer. To report an issue:
The City of Carbondale responds to requests during regular business hours. If a report comes in after hours, during a holiday or weekend, it will be read on the next business day. Once you have sent a report, you will receive email communication acknowledging your service request. You can continue to check the status of your request online. Once the work is complete or the issue has been resolved, you will be notified by email.
For technical support (web or mobile), email SeeClickFix.
SeeClickFix is available for download as an app on the following platforms: